Shipping policy

Shipping Policy

Thank you for shopping with BarrelHouse Media Boutique!

Processing Times

Orders are typically processed within 2–7 business days before shipping. Some products are made-to-order or fulfilled by one of our trusted production partners, so processing times may vary depending on the product.

Business days do not include weekends or holidays.

During holidays, sales, new product launches, or periods of high order volume, processing and shipping may take longer than normal.

Shipping & Delivery

Estimated delivery times are provided at checkout when available. Delivery dates are estimates and are not guaranteed.

Once an order has been transferred to the shipping carrier, delivery times are outside of our direct control.

Some orders containing multiple products may arrive in separate packages if items are produced or shipped from different fulfillment locations.

Tracking

When tracking information is available, it will be sent to the email address or contact information provided with your order.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

BarrelHouse Media Boutique is not responsible for orders that are delayed, lost, returned, or delivered incorrectly because of an address entered incorrectly by the customer.

If you notice an error in your shipping information, contact us immediately at barrelhousemedia@gmail.com. We will make every reasonable effort to correct the address before fulfillment, but changes cannot be guaranteed once an order has entered production or shipped.

Lost, Delayed, or Delivered Packages

If tracking shows your package as delivered but you cannot locate it, please check with household members, neighbors, your local carrier, and the surrounding delivery area.

If your package appears to be lost in transit, contact us and the shipping carrier so the issue can be reviewed.

We are not responsible for carrier delays caused by weather, holidays, incorrect addresses, transportation disruptions, or other circumstances outside our control.